15:00-15:05

Introduction | MUSEUM BOOSTER

15:05-15:45

Session 1

Which types of data should museums collect and how can it best be used for a specific purpose?

Focus Case: Swiss National Museum

Presentation | Beat Högger, SNM & Fajar Ekaputra and Majlinda Llugiqi, Vienna University of Economics and Business (WU)

15:45-16:30

Data source identification and mapping (as a step) for knowledge management 

Workshop | Fajar Ekaputra and Majlinda Llugiqi, WU & Lauren Vargas, Your Digital Tattoo

16:30-16:45

Break

16:45-17:45

Session 2

Getting to know your information ecology – how can I be data-informed?

Presentation & Workshop |Lauren Vargas, Your Digital Tattoo

17:45-18:00

Closing for the day | MUSEUM BOOSTER

15:00-15:05

Introduction | MUSEUM BOOSTER

15:05-15:35

Session 3

What are the best ways to communicate with visitors after the visit?

Presentation| Sophia Baladi, Arenametrix 

15:35-16:05

How to improve communication with visitors and potential visitors?

Omnibus Survey – First Results

Presentation| Urban Kaiser, Fraunhofer IMW

16:05-16:20

Break

16:20-17:05

Session 4

Navigating and engaging with the visitor journey 

Presentation| Patrick Towell & Jonathan Goodacre, The Audience Agency

17:05-17:35

Preparation session for next meeting | MUSEUM BOOSTER

17:35-17:45

Wrap-up | MUSEUM BOOSTER